Return policy

According to article 9 par. 1 of the Government Ordinance no. 34 of June 12, 2014 on consumer rights in contracts concluded with professionals, you have the right to withdraw from the contract concluded remotely, without specifying the reason, within 14 days from the date you enter yourself or a third party, other . than the carrier, indicated by you, in physical possession of the products / last product.

In order to exercise your right to return the products, you must inform us of your decision to withdraw from this contract, use an unequivocal statement by e-mail.

Return costs are borne by the consumer.

Refund packages will not be received.

Ship your products to Piteşti, Str. CONSTANTIN DOBROGEANU GHEREA, Nr. 1, in the PSI building, without unjustified delays and, in any case, within a maximum of 14 days from the date on which you notified us of the return.

The deadline is met if the products are sent back before the expiration of the 14-day period.

You will have to bear the direct shipping cost of returning the products.

Product return procedure:

To return the products you cannot contact the number: +33 767 347 881 or by e-mail at